TRAFFIC PLANNER – LEEDS
Location: Otley, Leeds
Salary: £20,000 – £24,000
Contract Type: Permanent
Working Hours: Monday to Friday (40 hours)
Are you a great communicator, organised, IT literate, with a good attention to detail?
Then we want to hear from you!
Speedy Freight are a same day courier and provide our customers with anything from a small Van right through to an Articulated truck.
Every day is different, with a variety of challenges the traffic planner will be responsible for taking calls from our customers, taking details of the goods they’d like to move and then organise our fleet of vehicles (covering the UK) to pick up in line with our customers needs.
There’s an in house traffic system to help monitor all the jobs, so then it’s a case of making sure the vehicles are collecting & delivering in line with the customers needs, and making sure those customers are kept informed of any delays & progress throughout the delivery.
Responsibilities & Objectives
·Utilise the effective use of our vehicles and drivers
·Negotiating prices with subcontract drivers
·Effective management of drivers through on-going communication supplemented by the use of Navigator analysis screen
·Ensure that internal tracking system housekeeping is completed to the required standards
·Understanding and achieving specific targets regarding required margin, costs per mile and vehicle utilisation
·Review allocated customers making sure that work is planned to time and correct equipment is efficiently utilised
·Constantly communicate with customer services and drivers to ensure customer KPI targets achieved and maintained
·To have a working knowledge of the UK highway network and relevant highway standards
·To work to deadlines and work independently when required
·Communicate effectively and professionally with all levels of staff and clients
·Flexible approach required to cover on-call rota system
·Co-operate with your employer to enable any legal obligations to be complied with
·Do not recklessly interfere with anything provided by the employer or others in the interests of health, safety or welfare.
·Bring to the attention of the Company Health and Safety Manager any perceived short comings in health and safety arrangements, situations or processes that you consider to be serious or which may present danger to you or others.
·Do not undertake or request others to undertake any works for which you/they do not hold the required competency or authority to undertake.
·Liaise with General Manager, Customer Service Advisors, Traffic Manager and other employees at all levels within the Company, compliance to HSE legislation and Company objectives.
·Suppliers / Drivers
·IT Literate including Microsoft, word, excel and outlook.
·Written, oral English and Mathematics to GCSE standard
Performance Management Responsibilities
The areas of responsibilities and objectives (above) are to be monitored on via the appraisal process and internal meetings.
·IT Literate including Microsoft Word, Excel, Outlook
·Good geographical knowledge and postcodes of the UK
·Professional and confident manner
·Good customer service skills
·Ability to work within a team and under own initiative
·Good organisational skills
·Ability to work well under pressure
·Good literacy and numeracy skills
Experience is not essential, if you are organised, methodical with a good telephone manner & great customer service we’d like to hear from you
With excellent opportunities to develop and enhance your career, Speedy Freight is the place to be. Why not apply to become our Traffic Planner – don’t miss out on this exceptional opportunity to join a busy forward thinking courier and transport provider.