Administration Assistant for Bradford City Council Department of Adult Social Care

Band 5: £23,114 – £23,893 pa (pro-rata for part time posts)

Permanent

1 x 17.5 hours per week

Fletcher Court Extra Care Setting, Oakworth, Keighley

We appreciate your interest in working with Bradford Council. Here in Bradford, great things happen. A vibrant community, innovative businesses, and institutions make up our large, young, and diverse city. At the heart of the north, the district possesses unmatched potential, a growing pipeline of talent, and an exceptional quality of life. A thriving urban district with award-winning public realm, but two-thirds rural, with beautiful landscapes, and open spaces on its doorstep, the district offers opportunities for leisure and lifestyle.

Our Department of Adult Social Care at Bradford Council has an exciting opportunity for an Administration Assistant.

We work with people and partners to make Bradford District a healthier, more caring, more prosperous, and more sustainable place. We rely on our Administration Assistant to provide an efficient and comprehensive reception service. It is a key role within the department providing administrative support to the professional staff in Adult Social Care Services as well as maintaining the Council’s database systems to generate management information.

Our team is looking for flexible and multifaceted individuals who can work within an Extra Care setting team. This will enable them to provide a wide range of administrative duties.

Let’s talk about your skills and experience….

• As part of this role, you will assist with the balancing and reconciliation of the office petty cash system and clients’ cash for safekeeping.
• Maintaining a high standard of customer service, including the appearance of the reception area.
• Opening, sorting, and distributing incoming mail and dealing with outgoing mail, including recording and balancing stamp usage. The filing, maintenance, and upkeep of case files.
• Greeting, assisting, and directing visitors who will be visiting.
•  Providing customer service advice on routine Adult Services inquiries to callers/visitors. Compiling information, including personal details of clients and their finances, into computerised systems.
• Meet the department’s data collection targets by maintaining the department’s client information database, including contacts, referrals, assessments, and reviews.
• Retrieving information from the above-computerized systems to respond constructively and sensitively to queries from staff and clients and to provide financial/statistical information when required.
• Ordering stationery supplies as required.

In return, we are committed to ensuring you..

• A competitive salary & Local Government Pension Scheme with generous employer contributions
• Generous Annual leave entitlement.
• Flexi working arrangements to meet service needs
•  Access to several different staff networks.
• Receive essential training, uniforms where applicable and ID badges.
• The induction process, mentoring, and support of experienced colleagues.
• Support professional development through training.
• Bradford City Council encourages flexibility.
• Bradford Council offers travel benefits for various modes of transport available to employees.
• Parking is available across the district.
• Fantastic Corporate Clubactive gym discount.
• Our recently introduced employee benefits and shopping discounts scheme ‘Vivup’.

For further information regarding this post please contact Nicola Keenan at:  [email protected]

An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post.

The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

The criteria under special knowledge and experience on the job profile which is shown in this advert, outlines what level of fluency you will be expected to demonstrate.  Therefore, it is essential that you provide examples in your application.

Please see attached job profile: Administration Assistant – JP

Closing Date: 16th September 2024

APPLY HERE